Shipping & Handling

Destinations
We ship to virtually all countries. There are some restrictions applicable to some products, and some products cannot be shipped to certain destinations. If we are unable to ship your product, we shall contact you.

Please write the Address in English Language, it can help the shipping company easy to read and handle the package.

Shipping Costs
The shipping cost of our products vary according to the type, location, shipping method, and warehouse you selected. You can view the shipping fees at checkout.
1.Ensure to have selected the correct delivery country in the “Country/Region:” field on the middle of each page;
2.Choose a shipping method;

The shipping charges shown during checkout represent actual rates for most countries. In some cases, the shipping rates may be higher than what we have listed on this website. In such cases we shall inform you of any additional charges and await your confirmation prior to processing your order or transaction.

Shipping Availability Date
The total delivery time is the sum of the lead time and the shipping time.
Lead time = the time between when you place an order and when we ship it(showed in the product page,after the product name,it’s 1-5 days);
Shipping time = the time between when your order has been shipped and delivered to you(it depends on the shipping method,About 15-20 business days).

Please note, however, that any shipping availability or delivery dates, times or periods mentioned here, or otherwise quoted or communicated to you in any form or manner, are merely estimates and are not guaranteed, and may be subject to delays for a variety of reasons, some of which may or may not be within our control. For example, in some cases, your customs authority may hold your products which may delay the delivery date. Except as provided in the next paragraph, we shall not be responsible or liable for any late or non-delivery (for whatever cause or reason, and whether or not within our control).

If any product is not released for delivery to you by within 14 calendar days from the date on which your order or transaction was accepted and your payment was received, or from the applicable estimated or quoted delivery date, whichever is the later, then either party may reject, cancel or terminate your order or transaction, in which event our sole and exclusive liability, and your sole and exclusive remedy, in respect of the late or non-delivery and the resulting rejection, cancellation or termination, shall be only a refund (without interest) of any payment you may already have made for such order or transaction.

Insurance

As between you and us, all risks of loss of, and damage to your purchased product(s) during the transportation process shall be borne solely and exclusively by you. Please note that, under applicable laws and/or international treaties, the liability of carriers, shippers, shipping agents and/or other relevant parties for any loss of or damage to product(s) handled by them may be excluded, fixed or limited. Accordingly, for all shipments, we recommend that you purchase appropriate, relevant and adequate insurance to cover against the risk of loss and damage during the transportation process. Please contact us to inquire about available insurance rates for your order or transaction.

All items are carefully packed and addressed for export. Deliveries shall generally include customary one-way standard export packaging. (If, as an exception, we assume the packaging costs, then such costs shall be calculated on the basis of verifiable net costs.) However, should items become damaged or lost while in transit to you, we shall not be responsible or liable therefore.

In the event that you purchase insurance, such insurance shall be upon and subject to the terms and conditions offered by the underwriter by whom such insurance is effected; provided however that the limit of the coverage provided by such insurance shall not be more than the invoice value of the items.

In the event that you purchase insurance and you are required to file a claim for any loss of or damage to your product under such insurance through us, please contact us to initiate the claim. We shall then refund the cost or replace the item, but only if and after confirmation has been received from the insurance company regarding acceptance of the claim and payment of the compensation.

All products in our store are presented with the final value. You do not need to additionally calculate how much the delivery costs for a certain unit of goods. All goods on our website are paid through the payment system PayPal and YooMoney which guarantees the security of the transaction between the store and the buyer.

With PayPal, you can send payment quickly and securely online. 
Through PayPal, you can pay with credit card, debit card, or bank account balance. 
Once your order is submitted, you will be redirected to PayPal's site where you could make the payment.

Advantages with using PayPal:

✔️ Payment is traceable. You can trace the status of your payment using your PayPal account. 

✔️Payment does not require you to use your credit card online (you can transfer directly from your bank account). 

✔️SELLBOXARENA doesn't see your credit card number (it is safely encrypted through PayPal's server), which limits the risk of unauthorized.

NOTE: Your order will be shipped to your Paypal address, please ensure that it's complete and correct.

 

D/C Shipping Method Transit Time
USPS 8 - 12 working days
DHL Express 4 - 8 working days
FedEx 4 - 8 working days
POST NL 10 - 25 working days
YanWen Express 7 - 15 working days
Royal Mail 6 - 12 working days
Surface Mail (NO tracking #) 15 - 35 working days
ePacket 7 - 15 working days
DHL eCommerce (battery parcel) 10 - 25 working days
Singapore Post 15 - 35 working days
Buylogic 15 - 20 working days
DHL eCommerce US 8 - 15 working days
Aramex 5 - 10 working days
UPS 4 - 8 working days
S.F Express 5 - 6 working days